Privacy Policy
Last Update: [09/09/2025]
Ruwad Al-Tomoh is a sole proprietorship registered in the Kingdom of Saudi Arabia with Commercial Registration No. 1009083064, and its registered address is: 2433 Anas Bin Malik, Al-Yasmeen District, Riyadh 13322-7973. Ruwad Al-Tomoh provides a digital platform that enables users, including parents or their authorized representatives (“the Client” or “You”), to access available offerings, which include extracurricular and recreational activities for adults, children, and teens, while facilitating booking processes and interaction with service providers.
By agreeing to this Privacy Policy, you acknowledge that it applies to all information linked to your account with us, whether that which you choose to share or that which we collect through your account. You also acknowledge that you have the legal authority to share the information or authorize us to collect it, whether related to yourself or others, including children.
You can contact us through the following channels:
Responsible Department: Technical Support
Phone: +966506550897
Email: info@anan-discover.me
What Personal Data is Collected?
We collect and process the following personal data:
• Basic Data: Name, email, phone number.
• Usage Data: Information about user interaction with the platform, services viewed or booked.
• Payment Data: Payment information and financial transactions related to the services provided.
• Device and Browsing Data: IP address, device type, operating system.
• Children’s Booking Data: Limited to the minimum necessary to complete a booking (such as name and age) and only provided by parents or legally authorized guardians.
How is Your Personal Data Collected? And For What Purpose?
Data is collected directly from you when:
• Registering on the platform.
• Using our services, such as booking activities or purchasing products.
• Contacting us for support or inquiries.
Some data is collected indirectly through:
• Cookies and other tracking technologies to improve user experience and analyze performance.
• Payment and financial service partners to confirm and complete purchases.
How Do We Use Your Personal Data?
We use personal data for the following purposes:
• Managing accounts and delivering services effectively.
• Facilitating bookings and payments via the platform.
• Analyzing and developing products and services based on user preferences.
• Enhancing user interaction through features like personalized recommendations.
• Complying with legal and regulatory requirements.
• Ensuring the security and privacy of data provided by users or their representatives.
How Do We Disclose Your Personal Data?
We do not sell your personal data for marketing purposes, and we may share data with:
• Service providers (e.g., payment services, cloud computing) to ensure efficient operations.
• Government authorities if required by applicable laws.
• Children’s booking data is never shared with third parties except to fulfill the requested service by parents or legal guardians.
Legal Grounds for Collecting and Processing Your Data
• Your explicit consent (with the ability to withdraw it).
• Fulfilling contractual obligations when providing services or completing transactions.
• Legal and regulatory obligations in accordance with the Saudi Personal Data Protection Law.
• Legitimate interests such as service improvement and fraud prevention.
How Do We Store Your Personal Data?
• Data is stored through certified cloud service providers.
• Some data is retained as long as your account is registered with us. If you delete your account, we will retain your personal data for no more than 90 days unless a specific purpose requires otherwise.
Your Rights Regarding Personal Data
• The right to access, correct, or request deletion of your data.
• The right to object to processing and withdraw consent.
• The right to file a complaint with the competent authority.
We reserve the right to amend this Privacy Notice in order to serve you and improve our products. We recommend reviewing the latest version on our website, where the last update date is displayed.
How to File a Complaint
If you have concerns regarding your privacy or our compliance with the law, you may contact the Personal Data Protection Officer via:
• Phone: +966506550897
Email: info@anan-discover.me
Competent Authority: Saudi Data & Artificial Intelligence Authority (SDAIA) via sdaia.gov.sa